Service Manager for EBS

Developer: Oracle America, Inc.

App Size: 71.49 MB

Release Date: 2016-04-05

Price: Free

Price

Free

Screenshots for App

iPhone

iPad

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With Oracle Mobile Service Manager for Oracle E-Business Suite, contact center managers and agents can manage service requests and take action on the go.

- Track service request backlog
- Prioritize escalated service requests
- Reassign service requests to balance work queues
- Provide analysis to expedite resolutions
- Reduce service agreement violations

Oracle Mobile Service Manager for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle TeleService, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com

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Service Manager for EBS 1.2.0 Update

2017-06-23 Version History

- Support for custom CA or self-signed server certificates to standard apps for TLS connections to Oracle E-Business Suite - Technical updates For more information, see My Oracle Support Note 1641772.1 at https://support.oracle.com

~Oracle America, Inc.

More Information about: Service Manager for EBS

Price: Free

Version: 1.2.0

Compatibility: Requires 8.0 or later

Bundle Id: com.oracle.ebs.srvpf.cs.ServiceMgr

Size: 71.49 MB

Genre: Business Productivity

Release Date: 2016-04-05

Last Update: 2017-06-23

Content Rating: 4+

Developer: Oracle America, Inc.

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All Apps & Games Created by: Oracle America, Inc.

Oracle America, Inc.