Direct and fast help from the Waldmann service team.

The HELP DESK app assists in cases when technical support for Waldmann products is needed. It provides quick and easy support, especially in cases which cannot be solved through the telephone. HELP DESK uses the built-in camera and establishes a direct voice connection to the Waldmann service team. The live image function can help can to solve specific issues from a distance.

Encrypted data transmission.

HELP DESK transfers the image and voice data securely via an encrypted connection. As a result, the support is also available for the Waldmann medical products.