Control your business wherever you go! BetConstruct’s Help Desk application allows you to submit tasks and requests and track tickets and incidents on the move.
The functionalities including project management, statistical analysis, notification system and many more will meet customers’ needs and efficiently facilitate the workflow.
Key features:
Create, update and resolve reported customer issues, tickets and bugs
Track task procedures with unique reference number
Receive status updates via notifications
Add and remove ticket watchers
Share tickets among employees
Add attachments to tickets
View employee task log according to task statuses