The CTS Driver App, a demand response mobile data terminal (MDT), used by the contracted and credentialed transportation provider network, allows Drivers to see previous, current, and future trips in real-time. The Driver App allows CTS to better handle same-day bookings, improve on-time performance, and increase passenger trips per hour with increased efficiency.

Available only to Provider Drivers in the CTS network, Drivers can easily communicate with CTS staff in real-time to provide instant updates and manifest changes. Through this real-time communication between Drivers on the road and the CTS offices, we are able to effectively improve the accuracy of information and provide better customer service to passengers.