Diagnose by Commusoft
Diagnose provides secure and easy remote support from field service companies, like your plumber, electrician, or gas engineer.
Help diagnose your issue and find out if a visit to the property is required or if you can fix it yourself with real-time assistance from a professional.
Key features:
Share live video and audio to show the expert the fault or issue
Experts can draw and affix 3D markers over the video to highlight specific areas
See who you are speaking to as they provide assistance
With Diagnose, you get expert advice on an issue in your property without requiring a visit from a professional. This can help you diagnose and resolve the issue faster, determine if a visit is required, and reduce human contact when necessary.
To use Diagnose with the businesses you work with, they need to use Commusoft’s job management solution for field service businesses.