With Merchant Point by Fiserv, raise service requests anytime, anywhere.

Help is at your fingertips
Manage your Fiserv Australia payments account at your convenience:
Order paper rolls if you have terminals with us
Order additional terminals or virtual terminals
View and manage chargebacks
Keep an eye on your transaction history
View your electronic statements
Update your business details such as addresses, contact information or bank accounts
Send us feedback
Receive notifications about your account

Getting started
If you do not have an account with us, you can contact us on 1800 655 204.
To use the app, you will need iOS 10.0 or above and have your phone’s language set to English.

Please note
You will be asked to provide permission for the app to access your device, which allows you to upload documents or images for various self service functions. Giving the app these permissions will ensure the app works the way it was designed.