An intelligent full-cycle role-based asset service and contract management platform. The ServiceMaestro platform helps the organization to execute and monitor using features like field service, multiple façades of maintenance, safety, inspection, expedited service, Service Inventory, asset locator, warranty, RTS, RMA, and many more in a single platform. It supports multiple roles, from service desk to stakeholders, and gives customers a transparent view of their assets' health and state. ServiceMaestro is an omni channel that supports multiple modes of communication such as Email, Web Portal, Full version Mobile app for all the roles, WhatsApp, and IoT (Predictive Maintenance). It empowers users with a provision to customize the dashboard with roles-based operational data, KPIs, and customized report-generation tools in addition to 40-plus roles-based canned reports. ServiceMaestro comes with a back-office connector exchange for bidirectional data flow between Industry standard ERP, CRM, and Document Management systems to achieve a single source of truth with enterprise information flow.