SBU 311 is designed to quickly and easily request ROUTINE maintenance in the residence halls at Stony Brook University. The SBU 311 App allows you to choose your exact location in the SBU residence halls and take a picture of the problem. You can even track the progress of your work request from your mobile phone. Please use the SBU 311 App to report all non-emergency requests.

Report All EMERGENCIES (e.g. smoke, fire, gas leaks, chemical spills, medical emergencies, etc.) to University Police:
Dial 911 using an on-campus phone
(631) 632-3333 using a cell phone or off-campus phone

Other URGENT facility issues (e.g. water leaks, doors not working, loss of power, etc.) should NOT be submitted via SBU 311. These urgent issues should be reported to our dispatch station at (631)-632-9585.