From boardrooms to coffee shops, the ConnexAI Mobile Omni App empowers customer teams to manage interactions across every communication channel, directly from their mobile device.
Bring the full power of the ConnexAI Omni platform to your fingertips. The app allows your team to connect with customers via voice, WhatsApp, SMS, social media, and email, seamlessly and securely.
Key Features:
* Omnichannel Communication: Handle calls, messages, and dialer queues across channels.
* Intelligent Call Tools: Use call routing, monitoring, and recording for efficient resolution.
* CRM Access: Manage contact databases and update information in real-time.
* Real-Time Analytics: Track performance with actionable insights on the go.
* Secure Messaging: Protect sensitive data with encrypted calls and messages.
* Mobile Alerts: Stay updated with high-priority messages and task assignments.
With the ConnexAI Mobile Omni App, your team can provide agile, intelligent, and secure customer service, wherever they are.