According to the Public Innovation Laboratory (2019a), many patients "do not understand the interconsultation route, nor the stages, requirements and procedures that it implies.
They are profoundly unaware of what happens when they are not in contact with health facilities, nor do they have information on where to consult, nor what their rights and duties are in relation to the specific interconsultation process. ”
To solve these problems, we created a multiplatform solution (WEB, App) aimed at patients, which will inform them of their rights, obligations and the steps to follow from the moment they are notified of a GES pathology. It will accompany you in the process and will notify you of the following stages.
Our service also consists of integrating the providers to our platform, in order to generate a centralized database with information on the services provided to each patient, since today there is no centralization of this information.
Improves the percentage of failed notifications from both public and private centers. The system works in a bidirectional way, when the patient receives his notification, he can confirm so that the provider can have the confirmation and optimize his resources.