From now on, it will be possible for the user of the services of ANIP Benin thanks to the MSDU-ANIP application, to make known their complaints or complaints via this mobile application for safeguarding the rights of users.
The MSDU-ANIP application is part of a global prevention management of the explosion of grievances and puts the Administration in an insurance approach where means are deployed to systematically take charge of proven cases of identity data anomalies when formalizing requests or processing files. It also includes the management aspect of claims and complaints in order to satisfy users who have expressed, among other things, specific concerns or to improve the management of their identity situation. Opt for the MSDU-ANIP application to send your complaints to the services of ANIP Benin.