When accessing the application for the first time, enter the Consumer Unit number with a verification digit, which appears on your energy bill, the nickname is the way you would like to be called and filling it in is optional.

Some Services available:

- Report a power outage
- Consult scheduled shutdowns
- Street lighting
- Consult services
- Consult debts
- Issue 2nd copy of energy invoice
- Consumption history graph
- View invoice details
- Information about tariff flags
- Reading calendar
- Update registration data
- Request invoice sent by email
- Company service stations
- Contact us: send complaints, questions, suggestions and compliments

To request other services, access our Virtual Agency on our website www.cerpalo.com.br.
This is not a federal government application.