dChat is an automation tool for your company's communication, developed by Dfive, to optimize and speed up customer service. With an intuitive and efficient interface, dChat improves the experience of users and companies, ensuring faster, more organized and more effective interactions.
With intelligent chatbots and AI integration, dChat automates answers to frequently asked questions, creates personalized conversation flows and directs services to human agents whenever necessary.
dchat offers service management, allowing organization by sector, ensuring that each customer is directed to the correct team. Additionally, it offers TAGS for organizing conversations, reports and performance metrics, providing greater control and efficiency for managing your company.
With dChat, your company manages services on WhatsApp, Instagram, Facebook Messenger and Telegram on a single screen, making service more agile, intelligent and personalized, increasing productivity and customer satisfaction.