The Order Field application is an intelligent solution for the efficient management of technicians who provide services to customers through Service Orders (OS).
Order Field allows managers to assign tasks to technicians based on their availability and skills. Scheduling is optimized to minimize customer waiting time.
Technicians can update OS status in real time, providing information on arrival, diagnosis, repair and completion. This allows customers to track progress.
The application maintains a detailed history of all OS, including service reports, parts used and associated costs. This facilitates analysis and decision making.