Order Registration and Management: Allows for detailed registration of each order, including information such as part number, type of service, order status and estimated delivery date.
Status Monitoring: The system updates the status of orders in real time, from the request to delivery, allowing both the manufacturer and the authorized service station to monitor progress and ensure delivery times.
Automation and Integration: The tool integrates with other modules of the Telecontrol system, such as Buffer Stock and Parts Distribution and Storage, ensuring efficient inventory management and rapid distribution of requested parts.
Reports and Analysis: The module generates detailed reports that help evaluate order performance, identifying bottlenecks and areas for optimization in the service process.