Harpia Box is the official app of the Tidalis platform, developed to modernize and simplify the management of deliveries and services in residential and commercial condominiums. It integrates technology, security, and practicality for residents, building managers, administrators, and service providers—all in one place.

With direct communication to the Harpia concierge system and Tidalis Access Control, Harpia Box offers a complete, secure, and fully automated experience, ensuring speed in delivery registration, transparency in operations, and ease in tracking internal requests.

? Instant delivery arrival notification

As soon as the concierge registers a delivery in the Harpia system, the resident receives an automatic alert on their cell phone.

The app displays all important information: package type, pickup code, building, apartment, and arrival date.

In addition, exclusive technology confirms to the concierge that the push notification was delivered to the resident's device, increasing traceability and reducing problems such as delays, forgetfulness, or losses.

? Complete History and Intelligent Organization

View all your pending, delivered, and archived orders.

The complete history helps residents stay organized and allows the administrator to track the flow of deliveries in the building.

?️ Creation and Management of Service Orders (SOs)

Harpia Box also offers a powerful tool for creating and tracking service orders (SOs), allowing administrators, building managers, and service providers to easily manage internal building demands:

Opening of SOs by the administrator

Distribution to service providers

Registration of items, photos, and service details

Real-time status update (open, in progress, completed)

Confirmation of completion with notes

Complete history of each SO

This functionality reduces rework, organizes the maintenance workflow, and facilitates internal audits.

? Integration with Tidalis Access Control

The platform communicates directly with the Tidalis access control system, allowing:

Resident synchronization

Permission management

Automatic change registration

Communication between the gatehouse, administration, and app

This results in a fully integrated ecosystem for the condominium, centralizing information and keeping everything automatically updated.

? Complete integration with the Harpia gatehouse system

The Harpia system is responsible for registering deliveries, controlling deliveries, and communicating with the Tidalis central office.

Harpia Box reads this information in real time, offering residents:

Instant notifications

Security in the delivery flow

Continuous synchronization between the gatehouse and the app

Total transparency in the goods entry and exit process

The result is a much more organized, modern, and efficient gatehouse operation.

? Dedicated profiles for each user type

The app automatically recognizes the user type and displays only the screens corresponding to their role:

Residents — track deliveries and receive notifications

Administrators — manage services, residents, and condominiums

Service providers — view and execute service orders

The workflow becomes cleaner, faster, and more intuitive for everyone.

⚡ Easy, modern, and secure

Harpia Box was designed to be fast, intuitive, and functional even for users with little familiarity with technology.

All data is transmitted securely, and login is protected by modern token-based authentication.

Why is Harpia Box the future of condominium management?

Automates delivery notifications

Reduces the workload of the concierge

Organizes maintenance and service requests

Increases security and traceability

Keeps everything integrated in a single system

Improves internal communication within the condominium

It's fast, lightweight, modern, and very easy to use