With the neri platform you will experience true digital Home Care.

neri includes all the necessary modules to provide patients with a complete journey in their out-of-hospital care, encompassing the four business pillars: Assistance, Operational, Administrative and Commercial.

Armed with the use of cutting-edge technologies such as Artificial Intelligence and flow concepts (BPM), neri enables patient care from "end to end" of their treatment, in a more efficient and humanized way with the inclusion of prediction.

With a high-level data architecture, embedded in concepts of fluidity, flexibility and security, it provides information and access points for everyone involved in patient treatment, respecting applicable laws and standards, such as the Medical Records Law and the LGPD , through the autonomy granted to the patient and/or their legal guardian to define who is allowed access to information, what privileges they have and until when.

In this context, below are our modules and some examples of their functionalities.

* EIC - INTEGRATED CUSTOMER EXPERIENCE
- Commercial management
- Opportunity Management
- Pre-Registration & Issuance of Commercial Proposal
- Contract management

* MARKETING MANAGEMENT
- Lead Capture
- Integration with Social Networks
- Campaigns (email marketing, Social Media)

* CUSTOMER RELATIONSHIP
-NPS
- Ombudsman
- Customer service
- Customer App (commercial, assistance, operational and financial information)
- Patient, Caregiver, Legal Guardian, Relatives etc.

* PATIENT RECOVERY
- Pre registration
- Mobile Assessment
- Pre-PAD
- Budget
- Integration with Computerized Agreements

* CCP - PATIENT CARE CENTER
- Management of Operational Activities
- Integrated resource management (Mat/Med, Diet, Oxygen,
Equipment, Furniture etc.) own and third parties
- Waste Management Programming
- Routing of teams, assistance and distribution
- Management of the Occupancy of Assistance Vehicles
- Operation App
- Management of Assistance Activities
- Multidisciplinary Team Routines
- Dynamic demands for the patient's condition
- Replacement of static documents with Activities
Suitable for care (Removing bureaucracy)
- Integration with the Agreement
- Management of elective and emergency care
- Assistance App
- Advanced Inventory Management (Domestic)
- Confirmation of stock delivered with signature
- Bedside check of consumption

* SCALE
- Human Resources Management (OWN)
- Equivalence to REP (Ordinance 373 of 02/25/2011)
- Management of working hours and overtime (labor compliance)
- Optimization of travel costs (Routing)
- Human Resources Management (THIRD PARTIES)
- Optimization in outsourced management
- Own integrated system for outsourced workers
- Optimization in team allocation
- Service Satisfaction Assessment

* TELEMEDICINE
- Integrated Virtual Assistance
- PEP
- Monitoring
- Demand Center

* ADMINISTRATIVE
- Management of Contract Rules
- Price list
- Systematization of Business Rules
(Extra-Contract Agreements)
- Package Management

*COMMAND CENTER
- BI
- Alerts
- Dashboards
- Central Management of Activities