Capital Trade's Customer Portal is the ideal solution for companies that want to modernize communication and information management with their customers.
Through a platform integrated with our ERP system, the portal allows quick, secure and organized access to documents, processes, graphs, lead times and KPIs, all updated in real time.
Each client, with their username and password, only sees the documents and information released to them, promoting even more personalized and secure management.
Our application solves one of the main challenges for companies: keeping customers well informed without relying exclusively on phone calls or emails.
With access 24 hours a day, 7 days a week, the customer has the autonomy to consult the information they need, whenever they want.
Main features:
• Consultation of documents organized by process
• View graphs, KPIs and lead times
• Automatic updates in real time
• Secure access with individual login
• Optimization of company-client communication
• Ease of managing information and processes
• Direct integration with ERP Capital Trade
Benefits:
• Greater control over process and document management
• Reduced rework and gains in efficiency
• 24/7 customer service without extra effort
• Transparent and secure communication
• Increased customer satisfaction and loyalty
The Capital Trade Customer Portal was created to make the customer experience more agile, organized and modern.
With it, your company gains in productivity and offers an even more professional and reliable service.
Download now and take your corporate communication to the next level!