Home Helper
Core functions, considerate and practical:
1. Family Home Page - It all starts here
• Information at a glance: View family information, member names, responsible social worker information, and an overview of accumulated points.
• Points redemption fun: Accumulated points can be redeemed for exquisite gifts to add fun to life.
• Quick function entrance: One-click access to material collection, disaster reporting, life survey, event registration, online signature, family information and other functions.
• Instant notifications: New messages are prompted with red dots. Click to enter the notification center to keep abreast of the latest announcements and developments.
• Convenient navigation: The bottom navigation bar allows you to easily switch between "Homepage", "Contact Social Worker" and "Settings".
2. Notification Center - Message management without missing a message
• Classification: All notifications are classified by function, clearly display read/unread status, and arranged on a timeline.
• One-click operation: Click on the notification to go directly to the relevant function page. You can also mark the notification as read, delete all, or customize notification settings.
• Personalized settings: Choose the types of notifications you care about and keep your messages clean and organized.
3. Collecting supplies - simple and convenient
• Scan the code to collect: Show the exclusive barcode for social workers to scan and confirm.
• Collection records: Check past collection records at any time and master material information.
4. Life Survey - Participation will give you feedback
• Questionnaire List: Displays all questionnaires and response status, as well as information on points available.
• Easy to fill in: Click to enter the questionnaire page, and you will receive points as a reward after completing it.
• Record query: Check the completed questionnaire content at any time.
5. Event reporting - immediate response to needs
• Catastrophe reporting: Quickly fill out the reporting form and submit emergency incidents.
• Report progress: Check the report status and history to ensure that the problem is handled.
6. Online signature - digitalization is more efficient
• File management: Display the list of files to be signed, click to preview and sign directly.
• Simple operation: Provides a signature box, supports clearing or completing the signature, and sends it with one click after signing.
7. Family information - check information at your fingertips
• Complete information: View detailed information such as account number, child name, health information, etc.
• Health management: Easily check children's health records and keep track of important information.
8. Event Area - Participation Easier
• Event information: Browse the latest event details, including time, location and content.
• Convenient registration: One-click registration and filling out event questionnaires.
• Scan the QR code to check in: Scan the QR code at the event site to quickly complete the check-in.
9. Contact the social worker - zero distance communication
• Live chat: Send messages via text, voice or files with social workers to keep in touch at any time.
• Smart function: Supports canned messages and message search to quickly find the conversations you need.
• History: Easily view past communication content and track progress.
10. Point system - small efforts, big rewards
• Points Overview: Displays current points and acquisition records, including date, quantity and source.
• Multiple ways to obtain: Points can be accumulated by registering, filling out questionnaires, contacting social workers and other activities.
• Real-time reminders: push notifications when points change to keep you informed at any time.
11. Personalized settings - create your own experience
• Account management: View user information, switch families, change passwords or update personal information.
• Notification settings: Freely switch different types of notifications on and off to create a unique user experience.
• Version information: Check the APP version and log out easily.
Why Choose Home Helper?
"Family Helper" focuses on the needs of the service recipients and combines digital technology and humanized design to allow you to easily manage family affairs, participate in activities, and maintain close contact with the Family Support Foundation. From receiving supplies to redeeming points, from instant notifications to social worker communication, every function is designed to make your life more convenient and secure.
Download "Family Helper" now and start your new digital communication experience! (This APP can only be used by service recipients of the Family Support Foundation)