At Seguros SURA, we want to provide you with an optimal experience in all our digital channels. For this reason, we have renewed the private site for our individual Group and Life and Health Insurance policyholders, and we have brought the same experience and functionalities to the new APP.
What can you do?

-Enter refund requests in 3 simple steps and, at the same time, you will be able to confirm or modify your bank and contact information, so that they are always up to date.

-Give each reimbursement request a name to make it easier for you to identify it, such as "Matías dentist", "Luisa June medicines" or whatever you prefer.

-Follow up on your refund requests. You will be able to see information on all your refunds (including those made through i-med) and requests, regardless of the channel through which you requested it.

-You will be able to review the amount of coverage and deductible of your insurance in health and dental benefits. You can check at any time what percentage of your coverage and deductible you have consumed and how much you still have available or to consume.

-You can also modify the beneficiaries of your life policy or its allocation percentage.

-And you will have direct access to information about your assistance and benefits, so you can enjoy and make the most of your insurance.