Save time and take care of your service needs in just a few clicks. The free FortisTCI mobile app is packed with convenient features to get the job done while on the go. Registration and login are swift, simple, and seamless. Take advantage of this new interactive customer tool - a one-stop platform to manage your electricity service account.
Features include:
Bill Payment
Download Payment Receipts
Download Account Statements
Automate Bill Payments
View, compare, and download your energy usage trends
Set energy usage alerts
Manage multiple accounts
Meter readings are updated daily
Report a Power Outage, Downed Powerline, or Street Light Fault
Start, stop, and transfer service in-app
Apply for a payment plan and energy audit program
Available in multiple languages
Help Center with Frequently Asked Questions
Receive service updates, planned outages, and more via email, text, or push notifications
Optional access with fingerprint and facial recognition
Live Chat with Customer Service Reps
After Hours Chat Bot