The utilizer is the one who makes contact through the app in order to get a comfortable ride from one point to the other. Once the app is on he or she makes contact and it is forwarded to the conveyer (driver) that now gets the data information then moves to convey the utilizer to wherever he or she is going. The attitude of the utilizer is of utmost importance, especially when the service is been rendered. A good utilizer will not try and take advantage of the company and the conveyer by creating falseful situation in order not to make the agreed payment. If this happened anytime a customer who tries to do this might be stopped from using the app and if the fault is also from the conveyer he or she might be penalize o disqualify from making use of the app. So in other to enjoy a good transit operation a good customer should also have a proper approach towards the use of the app. Details of usage of the app is available in data information of plamtaxy transit service documentation