Do you have a concern or would you like to view information about your apartment? Then use our service app. With us you can:

Contact your account manager quickly and easily (via phone, email or chat).
If you have problems outside of our opening hours, you will be shown the contact details of the emergency services.
Here you can report damage to your apartment or house and make appropriate appointments.
View documents and current rental agreements.
You can have automated documents created or downloaded (e.g. a current rental certificate, heating and operating cost bill, etc.).
You can view your advance payment for additional costs and adjust it if you are interested.
You can also check your current consumption.

The company was founded on December 28, 1951, has a share capital of €1,000,000 and total assets of €37 million (as of 2018). The largest shareholder is the Aachen City Region (formerly the Aachen District) with a share of more than 50%. Also involved: Aachener Straßenbahn und Energiebedarfs AG, Provinzial Versicherung AG, Sparkassen Immobilien GmbH and the cities of Alsdorf, Eschweiler, Herzogenrath, Stolberg, Würselen and the municipality of Simmerath.