THE NOM 035 UNDERCOVER REPORT APP IS A DIGITAL MAILBOX FOR COMPLAINTS AND SUGGESTIONS, WHICH FACILITATES THE WORKER, THROUGH HIS MOBILE DEVICE, TO ACCESS WITH AN ASSIGNED PASSWORD:

* THE WORKER DECIDE WHETHER TO DO HIS REPORT IN ANONYMOUS OR UNDERCOVER FORM WITH THE GUARANTEE THAT HIS IDENTITY WILL NOT BE REVEALED:

- REPORT PRACTICES OPPOSITE TO THE FAVORABLE ORGANIZATIONAL ENVIRONMENT

- COMMUNICATE YOUR IDEAS FOR CONTINUOUS IMPROVEMENT

- UPLOAD EVIDENCE: FILES, AUDIO, PHOTOGRAPHY, VIDEOS...

✅ BENEFITS FOR THE EMPLOYER:

WORKERS' REPORTS OR SUGGESTIONS GO TO A CENTRAL SYSTEM WHERE THE EMPLOYER ACCESSES THE SYSTEM WITH A PASSWORD:

- VIEW COMPLAINTS AND SUGGESTIONS

- CONTROLS THE FOLLOW-UP FROM ITS RECEIPT-IN PROCESS- CLOSED

- A RECORD IS CREATED

IMPORTANT BENEFITS:

- COMPLIES WITH THE SAFE AND RELIABLE MECHANISM REQUIRED BY NOM 035

- IMPROVES COMMUNICATION BETWEEN THE WORKER AND THE COMPANY

- FURTHERMORE, THE EMPLOYER THROUGH ITS EMPLOYEES MAY FIND OUT OF MISCONDUCT, SUCH AS THEFT, FRAUD AND OTHER BAD PRACTICES; SINCE THE WORKERS THEMSELVES WHEN BEING VICTIMS OR WITNESSES OF SOME IMPROPER BEHAVIOR, CAN REPORT AND SEND EVIDENCE

- THE DIGITAL MAILBOX 🆚 PHYSICAL MAILBOX PROVIDES SECURITY TO THE WORKER, AS IT AVOIDS
FEAR OF BEING IDENTIFIED OR SEEN WHEN YOU FILE YOUR REPORT OR COMPLAINT

- THE WORKER FEELS HEARD AND HAS THE CONFIDENCE OF PROVIDING SUGGESTIONS FOR CONTINUOUS IMPROVEMENT

“HAPPY WORKERS = HIGHER PRODUCTIVITY = SUCCESSFUL COMPANY”