With the WAGNER service app you receive fast and reliable support - directly from a qualified member of our service team.

Fast response time:
By means of live audio and video transmission, the service employee can support
you effectively in the shortest possible time, without having to be on-site.

Comprehensive support on demand:
Thanks to the fast service deployment, we can jointly ensure your system
availability and productivity.

Transparent documentation:
The documentation function ensures the traceability of the services provided
and thus enables a continuous improvement process.

Smooth communication:
Text and voice messages exchanged between you and the HelpDesk service employee
can be translated into several languages.