ChannelsCX is a mobile app designed for remote agents who need to manage omnichannel conversations quickly, efficiently and from anywhere.

What can ChannelsCX do for you?
Manage WhatsApp messages, Telegram, email, web chat and more, from a single app
Receive and respond to conversations in real time from your mobile
View customer interaction history instantly
Manage or transfer conversations to other agents
Change your availability status easily
Receive push notifications so you don't miss any interaction
with other agents and supervisors
Access tags and notes
Work from anywhere: at home, on the road or on the road
Intuitive and mobile-optimized interface
Ideal for agents, hybrid teams and 24/7 attention