Solving an incident in El Prat is now in your hands.

- This application has been created by the Ajuntament del Prat with the aim of facilitating citizen participation to improve the maintenance of the city's public spaces and urban furniture.

- Allows the creation of notices of incidents detected by users, in the Prat de Llobregat area. The application will be available throughout the municipality, except for the airport area, the Pratenc Polygon, the Mas Blau Polygon and the Manso Mateu Polygon. The application will not be available outside this scope.

- With you, a better Prat allows you to categorize the type of incident, attach or take a photograph, geolocate the image on Google Maps and send it to the Department of Maintenance and Services of the Prat City Council, the department responsible for giving solution The resolution time will depend on the type of incident and the management that needs to be done.

- The Prat City Council will send an email to inform you that the incident has been received correctly. Likewise, if the user does not state otherwise, he will be notified of the result of the processing of the incident in the e-mail provided.

- If the incident could pose a danger to the public, you must call Maintenance and Services directly (phone 93 478 62 21) or the Local Police (934 787 272 / 092), in the afternoons, nights and holidays, so that can act on the spot.

- The application has been developed by lovelymaps.com.