This comprehensive software solution aims to streamline the job process of every employee through data logging and traceability using QR codes and barcodes. It encompasses various stages from job creation to completion, ensuring efficient management and tracking throughout the process.
The system begins with the creation of a job, where each job is assigned a unique identifier based on existing job IDs. Documents related to the job can be attached for reference. The job is then divided into stages, each representing a specific step in the workflow. QR codes or barcodes are generated for each stage and attached to the job for easy tracking.
The stages of the job process are outlined step by step for clarity. Stage 1 involves tagging the received job and recording customer details and operation stages in a QR code app. In Stage 2, the operation supervisor scans the tag to route the job to its first operation stage. Stage 3 involves updating the job status after each operation is completed, allowing customers to track the progress of their job using a unique tracking ID. Stage 4 marks the completion of the job, triggering a job completion message to the customer. Quality checks are performed after each stage to ensure high-quality results.
The system also includes error message validation to prevent unauthorized updates to job data. For example, if an employee attempts to update a job before completing the previous stage, an alert message will appear.
The software is designed for both web and Android platforms, allowing users to update job status and track job progress from anywhere. Basic user management functionality is included to facilitate access for multiple users within a department.
Overall, the system provides a transparent, efficient, and user-friendly way to manage and track job processes, ultimately improving customer satisfaction and service reliability.