MC DESK is an official complaint management app designed to streamline the process of handling municipal grievances efficiently. Tailored for government officials, this app ensures seamless complaint tracking, response management, and reporting.

With MC DESK, municipal commissars can oversee various complaint rounds, including:
Weekly Rounds – Regularly scheduled complaint reviews
Inspection Rounds – On-site issue verification
Discussion on Letters & Files – Addressing official correspondence
News Clipping Analysis – Responding to public concerns highlighted in media
Government Letters Handling – Efficiently processing official documents
DYMC Discussions – Collaborative issue resolution

Key Features:
Add, edit, and view complaints in real-time
Allow complaint users to submit replies
Commissars can add remarks for better tracking
Comprehensive reports for data-driven decision-making