AppBase for Customer Service is dynamic case management and Customer 360 platform to handle more than just simple ticketing. Create & work on docs and cases in AppBase on the go using our mobile app.
• Receive and route cases • Receive and upload documents for free • Scan documents with a camera or upload your file • Create, edit, and send documents and notes • Get an overview of all your cases and documents — and where each one stands in the resolution process • Securely store, manage and access your documents from anywhere • Receive real-time alerts whenever one of your cases is opened, viewed, or completed.
~Eccentex Corporation
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Key Features
• Receive and route cases • Receive and upload documents for free • Scan documents with a camera or upload your file • Create, edit, and send documents and notes • Get an overview of all your cases and documents — and where each one stands in the resolution process • Securely store, manage and access your documents from anywhere • Receive real-time alerts whenever one of your cases is opened, viewed, or completed.