? SIMETRA - TECHNICAL SERVICE MANAGEMENT

Simetra is a professional technical service management application developed for technician teams and customers.

✨ TECHNICIAN FEATURES:
- View and respond to customer request forms
- Create detailed technical service reports
- Add photos for fault detection
- Track customer evaluations
- Sample collection and laboratory process management

? CUSTOMER FEATURES:
- Create quick service request forms
- Appointment planning and tracking
- View service history
- Technician evaluation system
- Notification and status tracking
- Sample tracking

? SECURITY AND PERFORMANCE:
- Enterprise level security system
- Device-based authentication
- End-to-end encrypted data transmission
- session management
- Multi-device support

? REPORTING AND ANALYSIS:
- Detailed performance reports
- Statistical analysis and graphics
- PDF export and archiving
- Real-time dashboard
- KPI tracking system

? TARGET AUDIENCE:
- Technical service companies
- Technician teams
- Corporate customers
- Service operations managers

Completely digitize your technician operations with Simetra, maximize customer satisfaction and take your business processes to the next level.

? SUPPORT: [email protected]
? WEB: www.artemisaritim.com