The quality and humanization of care must be understood as ethical imperatives that result from respect for human dignity.
Comprehensive health care; It refers to the obligation of the actors involved in such care to guarantee accessibility, opportunity, relevance, security and continuity in the health care of people, respecting their condition and human dignity.
The 7 pillars of good treatment are addressed: Say hello and smile, listen, please and thank you, collaborate, congratulate, apologize and accept the differences.