WhoisWho360 integrates the processes necessary to support identity validation for clients in the financial sector in Colombia into a single app, providing a clear experience for advisors and self-service providers. Its step-by-step guide helps complete the workflow with less reprocessing and a focus on data protection.

How it helps your operation

• Differentiated workflows for assisted and self-service, depending on your institution's scenario.

• On-screen guide that guides the user through providing the information and support elements required by the data controller.

• Secure submission to Asisa's own infrastructure for authorized personnel to review the application in accordance with the institution's procedures.

• Simple and intuitive design that prioritizes clarity and reduces common errors during the process.

• Support for internal teams in deployment, use, and continuous improvement.

Privacy and data processing

• Data controller: the financial institution that uses the app.

• Data processor: Asisa (WhoisWho360), acting on behalf of the data controller.

• Purpose: To support the identity validation of the entity's client.

• Processing: Information is transmitted and processed on Asisa's own servers.

• Biometric data: No biometric templates are stored.

• Retention: Retention periods are defined by the data controller.

• Security: Encryption in transit and at rest (HTTPS/TLS 1.2 with digital certificate).

• Privacy Policy: https://www.asisa.com.co

• Support/Privacy: [email protected]

Transparency

• Use of the app is carried out under the instructions and consent of the data controller.

• WhoisWho360 does not promise automatic results or guarantee decisions; the final evaluation corresponds to the entity's processes.

• Data is not used for marketing purposes or for purposes other than those described by the data controller.

Learn more about our privacy approach and contact channels at asisa.com.co.