MiaAgent is an artificial intelligence-based platform designed to assist Health Plan agents in obtaining real-time information about Medicare Advantage plans.
The app is engineered to enhance customer service capabilities by giving agents access to a vast database of health plan details through both voice and text interactions.

The primary goal of MiaAgent is to ensure that Health Plan agents have the tools to efficiently guide members toward choosing the most appropriate Medicare Advantage plan.
Whether answering questions about plan coverage, costs, formulary drugs, or provider networks, MiaAgent allows agents to retrieve the information they need quickly, without having to scour through multiple platforms or documents.
Key Features of MiaAgent:

MiaAgent stands out because of its rich feature set, designed specifically to address the unique needs of Health Plan agents. Some of the most important features include:

1. Comprehensive Health Plan Information
2. Dual Voice and Text Interaction
3. Personalization and Custom Settings