The Management of ACADEMIA LOGOS, S.L, being aware of the influence that continuous quality improvement has on the Company's image, in increasing its competitiveness and customer satisfaction, has decided to develop and implement a Management System of Quality in accordance with European regulations, which is based on the following Quality Policy.
This Policy is based on the commitments acquired by ACADEMIA LOGOS, S.L, when establishing its global strategy and the principles of action of the organization regarding the quality of its products, being applicable to all the activity of "DELIVERY OF TRAINING IN THE AREAS OF ADMINISTRATION AND MANAGEMENT, TRADE AND MARKETING, SOCIO-CULTURAL AND COMMUNITY SERVICES AND COMPUTING AND COMMUNICATIONS, SECURITY AND ENVIRONMENT AND HOSPITALITY AND TOURISM" constituting the scope of the System's certification. Management declares the following points as Quality Policy:
Contract the commitment to maintain a Quality Management System, through a continuous improvement of its quality results.
Ensure correct compliance with legal, regulatory and customer requirements as the basis of good service.
Maintain a high level of innovation in the development and provision of its services, within the framework of a permanent system of continuous improvement, so as to increase customer satisfaction.
Consider the execution of order deadlines, punctuality and maintaining trust between our customers and suppliers as key points in the daily management of the company.
Maintain an open relationship with both the supplier and the client at all times, promptly informing and attending to their suggestions for improvement, complaints and claims.
Correct those non-conformities that occur, emphasizing prevention to avoid their repetition.
Act at all times within the strictest professional ethics.
Establish more communication with students using and promoting new technologies such as social networks, the internet and creating synergies to improve communication.
This Quality Policy provides a frame of reference to establish and review the strategic direction of the company and the Quality Objectives.
For the effective application of the principles of this Quality Policy, it is necessary to support them by the management team and the entire staff, as well as all its interested parties. That is why it is known by all the members of the company, being disseminated by Management both to its workers and to its interested parties through:
Its publication on the website and/or social networks of ACADEMIA LOGOS, S.L.
Its publication on the bulletin board of all ACADEMIA LOGOS, S.L.
By giving informative talks to staff on staff, and newly recruited staff.
Through its communication with the issuance of internal or external communications.