Lexus of Brisbane Group have released this mobile application to provide an added method of requesting roadside service to their owners. Registered customers can now log requests for motor vehicle emergency breakdown and roadside assistance via their mobile device. The application authenticates the user against their warranty registration information, and then allows them to perform the following actions:
- Initiate a request for assistance directly from their mobile phone, simultaneously allowing them to enter their location, or use the GPS functionality of their phone to automatically provide their location
- Specify the nature of assistance required
- Confirm that assistance has been received
- Indicate that further assistance is required
- Cancel a request for assistance if the matter is resolved
- View and Update the contact details listed in their policy