When you operate your phone, it stores bits of data from the apps and features you use to help them run more smoothly. Over time, this data can pile up and cause multiple issues on your phone, including running slowly and becoming unresponsive. Sometimes freeing up space on your phone will help, but often, clearing the data by resetting your phone is the best way to address the problem
Before we begin… If you are still able to access the setting on your device and navigate the phone then you might be more interested in reading How to backup and reset an iphone or Android phone, which goes through the process of doing a full backup and then performing a Factory Data Reset through the phones settings.
If you’re having problems accessing your factory data reset options through the settings then you can still perform a factory reset on your Smartphone and this article will show you how to do it. This is the perfect solution if you’re having problems with your touch screen, or you can’t navigate correctly on your phone. It’s also an option if you can’t get your device to power on all the way or when your phone won’t power on at all.