It is an application that allows call center employees or agents to make and receive customer calls remotely, only by connecting directly to the internet, and it is one of the latest applications offered by Bevatel that only requires an internet connection, all business calls are made during it, so it is one of the most important elements of the call center of any organization.

Softphone programs are among the most important programs and applications that large companies and organizations rely on to increase the productivity of their call centers, so now you won't miss a single call to your customers, and you can even receive their calls, answer their queries and solve their problems from anywhere and remotely using the softphone app and connecting to the internet.

The Softphone application provided by Bevatel allows you to make and receive calls via your computer or mobile phone, this application works on Windows, Android, and iOS systems. Thus, you can rely on the softphone app to make and receive calls to a business call center from a computer or mobile phone to communicate faster and more professionally.