The Birla Kisan Mitra is a comprehensive digital solution designed to empower growers by providing them with easy access to essential agricultural services, financial information, and technical assistance. This user-friendly mobile application ensures that growers can efficiently manage their plots, communicate with field supervisors, request technical services, and stay informed about the latest recommendations from the mill.
Key Features & Functionalities:
Plot Management & Activity Tracking
Growers can view detailed information about their registered plots using their unique plot number.
The app provides real-time updates on farming activities related to their plots.
Growers can track completed, ongoing, and upcoming activities, ensuring transparency and better farm management.
Technical Service Request & Support
Growers can request technical services specific to their plots.
They can submit service requests by entering their plot number, ensuring precise support.
After the technical service is completed, growers can raise queries if they have any concerns or require additional assistance.
Field Supervisor Contact & Communication
The app allows growers to view the contact details of their assigned field supervisors.
They can directly connect with their field supervisors for guidance, issue resolution, or agricultural advice.
Integrated messaging or calling options enable seamless communication between growers and supervisors.
Loan & Financial Overview
Growers can view details about their active loans, including the outstanding amount, due dates, and repayment status.
The app provides notifications regarding upcoming payments and other financial updates.
Loan eligibility and application status can also be tracked through the app.
Help & Support
Growers can easily ask for help related to their farming activities, technical services, or financial concerns.
A dedicated support section allows them to raise tickets or queries for immediate assistance.
They can also track the status of their raised queries and receive prompt responses from the support team.
Technical Service Feedback & Query Resolution
After receiving technical services, growers have the option to provide feedback.
If they have any issues with the service, they can raise queries, ensuring a mechanism for continuous improvement and support.
The resolution status of their queries is displayed within the app.
Mill Suggestions & Recommendations
The app provides growers with valuable suggestions and recommendations from the mill.
These suggestions could include best farming practices, weather-related advisories, pest control measures, and other agronomic insights.
Growers receive notifications about important updates or alerts shared by the mill to improve their farming outcomes.