BiznChat is your smart platform for managing customer conversations on WhatsApp.
It consolidates all your customer conversations into a single dashboard and an easy-to-use mobile app, enabling your team to respond quickly, monitor performance, and provide professional customer service without needing multiple devices.
BiznChat is built entirely on Meta's official WhatsApp Cloud API, ensuring a secure and reliable experience for small and medium-sized businesses and e-commerce stores that rely on WhatsApp as their primary channel for communicating with customers.
Key Features:
• Unified dashboard for all conversations in one place
• Intelligent and automatic distribution of conversations to the appropriate employee
• Ready-made responses to quickly answer frequently asked questions
• Detailed performance reports and team response time tracking
• Automatic measurement of customer satisfaction after each conversation
• Flow Builder for designing automated conversations without coding
• Support for sending and receiving media such as images, videos, and files
• Integrated mobile app for managing conversations from anywhere
• Official security certified by the WhatsApp Cloud API
BiznChat – Your team in one place
Faster response, better organization, smarter experience