With the Boehringer Ingelheim MyShop App you get access to a lot of helpful self-service features in terms of request fulfillment, incident and knowledge management:

Request Fulfillment
• Get overview on open requests and their status.
• Possibility to act on MyShop approval tasks.

Incident Management
• Create new incident ticket
• Get overview on open tickets and their status
• Possibility to add notes to open tickets
• Get information about your assigned support contact.

Knowledge Management
• Search for FAQs in the Knowledge Base

To use the app, an online connection is mandatory.