- Wherever you are, you can reply to chats. With Oho Chat's application that allows customers to use the chat function of Oho Chat. no matter where
- Customer Service Chat Management System Optimize the admin team all in one place
- Wow, chat with 5 key functions that will help take your business' customer care experience to the next level.
1. Chats: Manage chats from Facebook Page, Facebook comment , LINE OA and Instagram in one place. and support the team work of admins
2. Chatbots: 24/7 response support, customizable settings. customers don't have to wait Work alongside admins Easy to create and edit
3. Contacts: can remember customers, save customer data automatically, tag, group, can download data for analysis.
4. Dashboard: Get an overview of your business. When people like to talk to the page Which issues are the issues that customers are interested in? What time do people like to come in?
5. Media Library: A media library that stores various files so that admins can pull them together for the whole business.

In addition to the main functions, OoChat also has many other functions that will help you to respond to customer chats more efficiently:

1. Saved reply archive: save messages that admins frequently reply to customers to send to customers, just click
2. Bulk message sending the same message to multiple customers at the same time.
3. Recording customer information in the form of a note (Note). What information has the customer previously reported? Can be saved so other admins can follow the progress immediately.
4. Rich menu settings that are connected to the bot Click on the picture on the rich menu and go to the chatbot that we have set up.*

*In current version Users can set up chatbots. View information on the dashboard. and other settings via desktop