Through this application, important information related to customer service is released by the technician in the field, without the need for an internet signal, and synchronized with the ERP system after each service is completed.
Information such as:
- Hourmeter
- Technician Travel
- Worked hours
- Services Performed (Problem, Cause and Solution)
- Pendencies
- Photos related to the service
- Products/Parts used
- Customer's signature
This specific application was developed and customized especially for Grupo SOS Equipamentos, following its business rules.
An application like this can be developed and integrated according to each company's specific business rules. Contact us to receive a free presentation and learn more about how this solution is customized to your company's needs.