Functionalities

In addition to the above-mentioned pop-up notification capabilities, Bubble365 Mobile is equipped with many more functionalities. If you also use other applications, you can even show the CRM information or buttons from other applications in the Bubble365 Mobile integration, if you wish. Below are some important functions:

Bubble365 Mobile acts as a “calling provider,” allowing you to use the official calling icons within the application.

With Call Control, you control your desk phone, softphone, or other device directly from Bubble365 Mobile (provided your telephony platform supports it).

Easily search CRM contact data in the Searchbar and perform the desired action (call, WhatsApp, Teams chat, mail, etc.).

The Call Waiting function lets you easily switch between pop-up notifications of incoming phone calls.

If several relations are known under one number, you can browse through the results with the Multi result function.

The Call History function allows you to see all contact moments with the phone number over the last 90 days so you can immediately see which colleague had the last contact.

At the end of every call, a Call Log is pushed to the CRM, so that every call is logged under the relation card in the CRM.

Make a call note immediately with the Call Note function that will be logged together with the Call Log and becomes visible to you and your colleagues in the Call History.

Determine the Theme Modes yourself by setting the colours to day or dark modes.

Easy and secure login based on Single Sign-On (Microsoft, Google, or Apple account).