In order to accelerate customer acquisition, optimize costs, reduce abandonment rates, and deliver a superior customer experience, the bank is planning to launch a mobile based digital account opening app which will be scalable and user-friendly.

Same Mobile app can be used for introducing other non-financial services to both new / existing customer can apply for various services from any ware through their smartphones.

Bank is looking the following three type of account opening option:-
- Instant account opening with Aadhaar number
-Digital account opening with Aadhaar KYC / Video KYC.
-Digital account opening with KYC / Video KYC.

Apart from digital account, opening Bank is also looking to provide KCC renewal service to existing KCC customer.