ChatBoat – Real-Time Customer Communication Powered by WhatsApp
ChatBoat is a powerful live chat application built on the official WhatsApp Cloud API, purposefully designed to help businesses communicate with their customers in Real time — efficiently, securely, and at scale.
In today’s fast-paced digital world, customers expect instant responses and personalized support. Whether you’re managing queries, sending updates, or closing sales, ChatBoat ensures your team stays connected and responsive — all within the trusted WhatsApp environment your customers already use and love.
Key Features That Make ChatBoat Stand Out:
WhatsApp-Powered Chat
Seamlessly manage two-way conversations using the official WhatsApp Cloud API. Send and receive text messages, images, videos, documents, and more. Whether it’s a simple inquiry or a complex support case, ChatBoat ensures smooth, reliable messaging — every time.
Smart Contact Management
Effortlessly manage customer contacts from one central dashboard. Add new contacts manually or automatically from incoming chats, edit customer details, view chat history, and tag contacts for future reference. Say goodbye to scattered customer data.
24-Hour Messaging Window Compliance
Stay compliant with WhatsApp’s business rules. ChatBoat intelligently tracks each conversation session and ensures you only send messages within the 24-hour support window. For sessions outside the window, easily send approved message templates.
Secure Login & Access Control
Built with enterprise-grade security in mind, ChatBoat features a secure login/logout flow, token-based authentication, and session management. Only authorized team members can access sensitive chats and customer data.
Optimized, Mobile-Friendly Interface
ChatBoat is built with responsiveness and usability at its core. Whether you’re on a smartphone, tablet, or desktop, the clean and intuitive interface ensures your team can deliver excellent customer service — even on the go.
Why Choose ChatBoat?
Real-Time Communication: Instantly engage with customers to resolve issues or close deals faster.
Familiar Platform: Operate directly within WhatsApp — the world’s most used messaging app.
Scalable for Teams: Easily onboard multiple agents and assign roles.
Boost Customer Satisfaction: Deliver timely, personalized support that builds trust.
Improve Productivity: Streamline workflows and avoid missed messages with automated session tracking.
Built for All Business Types
Whether you're a startup, e-commerce brand, service provider, or enterprise, ChatBoat adapts to your needs. From sales to support, it enables teams to work smarter and build meaningful customer relationships.
Coming Soon:
AI-powered Chatbot for automated replies
Multi-agent support with role-based dashboards
CRM integrations and conversation analytics
Message scheduling and workflow Automation
Voice message playback and file previews
Turn Every Message Into a Business Opportunity
With ChatBoat, your WhatsApp inbox becomes more than a messaging tool — it becomes your most powerful customer engagement platform. From the first “Hello” to the final handshake, ChatBoat ensures every interaction is fast, personal, and effective.
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