IMPORTANT: THIS IS NOT A GOVERNMENT APPLICATION.
Chat do Povo is a private platform, developed and operated by Enercon Energia e Construções LTDA, to facilitate interaction between individuals and public and private institutions that contract the service. The application does not represent government agencies and does not replace official customer service channels for public institutions.
How does it work?
Chat do Povo allows individuals to submit requests, track their needs, and interact with contracting institutions, all in a simple and organized manner. The application's availability depends on the interested institution's active contracting status.
Main Features:
✔ Submitting and Tracking Calls – Report requests and track the status of your requests in real time.
✔ Direct Communication – Speak with institutions through a structured and efficient channel.
✔ Notifications and Updates – Receive alerts about your requests and available services.
✔ Intuitive Interface – Simple, easy-to-navigate platform accessible to all users.
Areas of Application:
🔹 Maintenance of public and private spaces
🔹 Health and zoonosis monitoring
🔹 Infrastructure and mobility
🔹 Ombudsman, security, and other services, as per the institution's current contract.
Privacy and Security:
Chat do Povo adopts strict data protection guidelines in accordance with the LGPD (General Data Protection Law). All information collected is used exclusively to fulfill requests and is shared only with contracting institutions.
🔒 Your data is safe! The application implements encryption, continuous monitoring, and identity validation to ensure a reliable and secure environment.
Service Availability:
📍 Chat do Povo can only be used by institutions that have an active contract with Enercon Energia e Construções LTDA. Before downloading, check availability in your region in the description and/or privacy policy.
Available Institutions:
INSTITUTION PRESENTATION (no data collection)
Contact and Support:
📧 [email protected]
📞 (67) 99647-0465
Note: This application is a private communication solution and does not replace the official service channels of the institutions. For government services, consult the official channels of each responsible agency.
© 2025 Enercon Energia e Construções LTDA. All rights reserved.