Merchant is an official online sales application connecting sales with Smart Market - a platform connecting millions of consumers with small traders, grocery stores, restaurants, mini supermarkets and local suppliers.
The application is designed specifically for sales partners to help manage booths, post products, receive orders, process orders, track revenue and deliver goods simply, quickly and professionally.
Merchant was born with the mission of "Digital transformation for Vietnamese small traders", helping traditional businesses easily:
• Reach online customers, expand the market without having to spend on premises.
• Sell effectively right on the phone, connect directly with smart market services and other platforms in the Bigcode company ecosystem
• Manage products, orders and income transparently and quickly.
Outstanding features
a. Easy product management
• Add, edit, delete products in just a few steps.
• Update images, prices, and inventory directly on your phone.
• Classify products (vegetables, food, dried goods, food, consumer goods, etc.) to help customers search easily.
b. Receive and process orders quickly
• Automatically receive notifications when there are new orders.
• Confirm, prepare goods, and hand them over to GOBER shippers in just a few minutes.
• The positioning system clearly displays the delivery route, ensuring orders reach customers quickly and accurately.
c. Revenue management - transparent reporting
• Track sales by day, week, and month.
• Statistics on best-selling products, number of orders, and returning customers.
• The system automatically summarizes revenue and periodically updates payments to the Merchant wallet.
d. Manage promotions and special orders
• Create discount programs, combos, and special offers for the store.
• Support flash sales or accompany promotional campaigns across the entire floor.
e. 24/7 Partner Support and Care
• The Smart Market Support team is always ready to support via online chat.
• Update news, instructions, and effective sales tips right in the application.
Benefits of joining Smart Market Merchant
• Increase revenue – Expand sales channels from traditional markets to online markets.
• No worries about delivery – Orders are automatically connected by the system to the Gober Delivery driver team.
• Centralized management – With just one phone, you can track all sales activities.
• Low cost, high efficiency – No advertising costs, premises or sales staff.
• Free training and marketing support – Smart Market team accompanies small traders to sell better.
Vision and mission of Smart Market
• Vision: Become an e-commerce platform that directly connects small traders and consumers, helping traditional commerce develop sustainably in the digital age.
• Mission: Support digital transformation for millions of small traders, improve business efficiency and service quality for Vietnamese people.
• Core values: Trust - Transparency - Fast - Effective - Sustainable.
If you are a small trader, shop owner, or supplier, don't miss the opportunity to join Merchant Smart Market - a place that helps you do business easier, increase revenue, and have more and more customers.
How to register a Merchant account
• Download the "Merchant Smart Market" application on the Store.
• Register an account according to the instructions in the app.
• Provide store information, images and products.
• Once approved, you can start selling and receiving orders right away!
Order receiving and processing process
1 Customer orders receive notification of new order
2 Check confirmation > Click “Confirm order”
3 Prepare goods Pack, prepare products
4 Hand over to driver > Click “Ready to deliver”
5 Deliver > Track GOBER journey
6 Complete > Automatically update “Complete order”
7 Reconciliation - report > View revenue, withdraw money from Merchant wallet