We will attempt to provide the services 24 hours a day, 7 days a week. Sometimes, however, for a number of reasons, the services may be unavailable to you. You must recognize and acknowledge that due to the nature of technology, occasional unavailability of the services cannot be avoided. Sometimes there are equipment malfunctions. At other times undertake periodic maintenance procedures or repairs. Still other times, there are causes beyond our control like power failures, interruption failure of telecommunication or digital transmission links, hostile network attacks, network traffic and other occurrences. Your satisfaction is our top priority. If you have a problem, just let us know and we will work with you to resolve the issue as soon as possible. We will make every effort to respond to all customer service inquiries within three working days.