VidCom Mobile App, a groundbreaking new app that takes customer communications to a new level. VidCom is a multi-platform video communication app that enables dealership personnel to engage consumers by sending them a video email or video text that encourages the customer to click on a “Video Call” button. When the customer initiates the call, dealership staff is connected with them via a live-streaming, one-way or two-way video conversation.
Dealers can use VidCom to follow up with leads, engage and build rapport with auto shoppers, send personalized video emails and texts and to perform live-stream vehicle walkarounds.
Dealers can use VidCom to take calls with customer support teams for detailed vehicle information. If needed take from pdf, txt, docs, car images, car videos files in video call feature as well. Users can chat/message with our customer support from the vehicle/car landing and email page.